Purchases Disabled

  • Unknown's avatar
    wrenbethwarren · Member ·

    Hi, I’m trying to purchase the starter pack & a domain name and the website is saying that purchases are disabled on my account. I haven’t purchased anything before. Is there a way to fix this? Thanks

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    Apologies but we are not able to help with transaction issues as this is the forum for free sites without upgrades. However, I see that you have an open ticket (created automatically) with our Billing Support team regarding this issue. They will follow up with you directly via email as soon as they know more.

    Thanks for your patience!

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