Purchasing problem

  • Unknown's avatar
    javed8148 · Member ·

    How I purchase

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    I looked at the failed payment attempts and found out that we’re not blocking your payments, but something on your card issuer/bank’s end is. Please contact your card issuer/bank before attempting again. They should be able to see the payment attempts and help you with unblocking/allowing the purchase to go through.

    Once they’ve cleared it, you can try the purchase again.

    Feel free to let us know if you have more questions.

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