purchasing/canceling plans

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  moremarecalpls · Member · Feb 22, 2017 at 4:54 am

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  If I purchase a plan and later decide I don’t need it, is it possible to cancel with a full money-back guarantee?

  The blog I need help with is: (visible only to logged in users)

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  moremarecalpls · Member · Feb 22, 2017 at 4:55 am

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  Also, will I be charged when I first purchase the plan for the full 12 months, or would I be charged after the 12 months are over?

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  kokkieh · Staff · Feb 22, 2017 at 2:51 pm

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  HI there,

  Plans are charged for a year in advance, with a 30 day refund period. We do not offer pro-rated refunds should you cancel after 30 days.

  Also note that if you register a custom domain as part of your plan, the domain can only be refunded for 48 hours, so should you cancel the plan after that time the domain portion of the plan is not refunded.

  Refunds