question about my domain

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  westernspiritharvest · Member · Dec 31, 2020 at 2:17 pm

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  how do i access my domain? it says its connected to WordPress on the page. Is it because i need to wait one more week to upgrade from free? im upgrading right to the ecommerce package. http://westernspiritharvest.co im not even sure i used wordpress to register, but it says its registered through wordpress on the site.

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  staff-ozmodiar · Staff · Jan 1, 2021 at 2:32 am

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  Howdy,

  The issue is that the WordPress.com user account you are posting from is not the owner or admin of the domain you are trying to access. This typically happens when you’ve ended up with a second WordPress.com user account and that second account is the one that owns the site. You’ll need to log into THAT user account in order to make any changes.

  If you do not have access to that second account, here are a few options:

  Account recovery overview – https://wordpress.com/support/account-recovery/
  Lost password tool – https://wordpress.com/wp-login.php?action=lostpassword
  Account recovery form – https://wordpress.com/wp-login.php?action=recovery

  Let us know if anything is unclear or you have any further questions.