Question about Refund

• 

  vensikjeffrey · Member · Mar 10, 2017 at 5:42 am

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  Dear Sir,

  I have cancelled my premium upgrade on Feb 24 but I did’t received the refund.

  Please let me know if there is anything I can do for you.

  The blog I need help with is vensikconnector.wordpress.com.

  Sincerely yours.

  The blog I need help with is: (visible only to logged in users)

• 

  gemmacevans · Member · Mar 10, 2017 at 11:14 am

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  Hello,

  When you cancelled the Premium plan you were only part refunded. I’ve just refunded the remaining $26 to you.

  Refunds usually take about a week to process and show up on your statement. You can view, print or email yourself a copy of the refund receipt from your Billing History here:

  https://wordpress.com/me/purchases/billing

  Let me know if you have any questions.