questions about domain name and refund

  • Unknown's avatar
    photoimmo37 · Member ·

    Hello, I have requested refund for the annual plan ordered today as well as the domain name (which was included in the plan as free for the first year). when will I receive the reimbursement of the 48 dollars? and will the domain name be back in the public domain? Thank you in advance for your feedback

    The blog I need help with is: (visible only to logged in users)

  • staff-blorbo · Staff ·

    The refund was sent today, and depending on your credit card provider, may take up to 10 days to appear on your statement.

    It’s also possible that, since the refund was sent the same day of purchase, your credit card provider may process it as a reversal, meaning the original charge may simply be removed.

    As for the domain, you’ve canceled the domain name, meaning you no longer own it.

    Please let us know which of these options works best for you:

    Wait: You can wait about five days from cancellation for the domain to be released. So long as no one else buys it before you do, you can purchase it again with another provider.

    Repurchase the Domain: We can send an invoice and restore the domain. You’ll be able to point it to a new host as soon as it’s restored, then transfer the registration after 60 days.

    Repurchase a Plan: To host your site here after all, buy a plan, skip the domain option, then update us here.

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