Ranked List Article Only Partially appears
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I tried to publish a ranked list article recently. At first it published correctly but then after a few hours only part of the article appeared and the rest was cut off. I had published from the WordPress block editor, in which the article also could only be seen the first rank of. However in Zombify, the entire article was still visible. I then just pressed publish again from Zombify and the article corrected itself–but what was wrong?
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Hi there,
The only site I see under your @aqxong WordPress.com account when I check on our end is amandaongthesis.wordpress.com
However, that site seems to have only demo content (we add to the site when it is first created) and does not seem to match the site you are describing.
Is it possible you created your site under a different login? Is it the case that you are using another provider like GoDaddy, Bluehost, Hostgator, etc. instead? What is the URL of the site you are needing help with?
Happy to check in our system so we can take a closer look.
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Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.
Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/
https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/
Your hosting provider’s support team may also be able to assist.
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