re: Cannot access old account

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  iwillgetwellthisyear · Member · Mar 17, 2020 at 4:12 pm

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  Hello, I have an old WordPress account. It had several different blogs on it. I no longer have access to the email address associated with said account nor can I remember the password to the WordPress account. Is there a way that I can take down these old sites or at least gain access to them again to take them down, as they contain my phone numbers?

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  staff-doublebassd · Staff · Mar 17, 2020 at 9:44 pm

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  Hey there,

  If you could please fill out our account recovery form, we’ll see what we can do to assist you in regaining access to your account.

  If you are unable to fill out the form, please contact our Account Recovery Team directly at passwordhelp@wordpress.com

  Please visit our support page for more information on recovering your account.

  Thanks!

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  iwillgetwellthisyear · Member · Mar 18, 2020 at 5:35 am

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  Hi Thanks for your response. I tried filling out the form but I do not have one of the 3 requirements to send said form. Again, I have no access to my old email any longer and I’m quite sick but my toll free number appears on the wordpress I’m trying to gain access to / remove, maybe someone could call to verify that it’s me?

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  kokkieh · Staff · Mar 18, 2020 at 7:47 am

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  If you’re unable to submit the form, please send an email to the address my colleague provided above and our account recovery team can check if there’s anything more they can do.

  Information appearing publicly on a site unfortunately cannot be used to verify ownership of a site.