Re: ‘Ghost’ page
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Hello, I was rebuilding my website but I have a rogue, ‘ghost’ page which I cannot delete as it is not on the dashboard page list or in myphp database. You can see it here http://www.papertrail.pro/podcast
I cannot delete it as it is nowhere to be found (including the database using sql query etc). I have also emptied the trash and cleared the cache but it is still online but nowhere to be found. I’ve obviously hunted online for a fix but nothing has worked. Do you have any ideas or advice – thank you in advance!
Ciarán
Any hThe site I need help with is http://www.papertrail.pro. It is not hosted by WordPress.com, but it is connected with Jetpack.
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Hi there,
The site papertrail.pro appears to be a self-hosted WordPress (also called “.org”) site hosted on Tsohost Web Hosting, and not a site hosted on our WordPress.com service.
You can confirm here: https://gwhois.org/papertrail.pro+dns
To clarify, we are not the only providers of WordPress sites, and other hosting companies also happen to offer WordPress sites, but they use a different version of the platform than what we use here. Because of this we are not able to help with your issue as it lies outside of our system. See http://support.wordpress.com/com-vs-org/ for more info.
You can find support for your self-hosted WordPress site here: https://wordpress.org/support/forums/
Optionally you can migrate to our hosting so we can provide more direct support, here’s how: https://transferto.wordpress.com/self-hosted-wordpress-org/
We offer support for all sites we host on WordPress.com (even free sites) and would be happy to assist you with issues like this in the future. Hope that points you in the right direction!
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