re: mapping

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  elricfifecentreforequalities · Member · Jan 13, 2017 at 1:20 pm

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  Hi, have just bought wordpress premium and trying to map an address that I already own but it sends me again to the payment option for wordpress premium at $99, any ideas why? Thanks!

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Jan 13, 2017 at 4:41 pm

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  Hi there,

  I would be happy to assist you in mapping your domain. However, the upgrade that was purchased is not associated with the account you contacted us from. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into renewing the mapping. However, you should be able to map the domain if logged into the account that owns the upgrade.

  Let me know if you have any questions.

  Thanks!