Reactivate my account please

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  britneypatricia3 · Member · May 6, 2020 at 11:07 am

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  Can you please send me another link to verify my account. I paid for a website and a domain name, therefore I would like to start working on my site. Thank you in advanced.

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  staff-zinnia · Staff · May 6, 2020 at 1:01 pm

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  Good Morning –

  I have reviewed the account that you’re using here. It has been activated properly. There aren’t any purchases associated with it though. Do you remember the URL or domain that you paid for? I think it must have been registered under a different account than the one that you’ve used here.

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  britneypatricia3 · Member · May 6, 2020 at 3:02 pm

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  I thought I purchased the domain for queensofthemosthigh.com

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  staff-doublebassd · Staff · May 6, 2020 at 4:41 pm

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  Hi there,

  The domain is connected to a different WordPress.com account than the one you are contacting us from. Please log out of britneypatricia3, log into the account connected to the domain you purchased, and post back in this thread. Then, we’ll be able to look further into the issue that you’re having.

  Let me know if you have any questions.

  Thanks,

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  britneypatricia3 · Member · May 6, 2020 at 11:08 pm

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  Ok will do