recalling purchasing – please help!

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  amitamsalem97 · Member · Jul 9, 2018 at 9:20 am

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  Hi there! i purchased a domain yesterday and i cant seem to logon as an admin. i can find it. wand when i logon its telling me to buy a new domain. it seems my domain does exist so its not possible i didn’t really buy it. FYI the domain named Byway.com. please help! i don’t wanna pay for another one for nothing..

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  staartmees · Member · Jul 9, 2018 at 9:30 am

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  you created amitamsalem97 today, so this account cannot be connected tot a purchase you made yesterday. Log out from wordpress.com and log in again with the account you used yesterday.

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  amitamsalem97 · Member · Jul 9, 2018 at 9:47 am

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  Thank you for your answer. but i can’t logon with my email which i used yesterday. can you help me restore it?

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  kokkieh · Staff · Jul 9, 2018 at 10:20 am

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  Hi there,

  The domain, Byway.com, is not registered with WordPress.com, nor is it connected to any site on WordPress.com. If that’s the domain you bought, you didn’t buy it from us. Please contact the registrar or hosting provider where you bought that domain for help instead.

  That domain appears to be registered with uniregistry.com

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  amitamsalem97 · Member · Jul 9, 2018 at 11:39 am

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  Thank you very much! I managed to logon. Apparently I bought it from bluehost as a WordPress domain. I appreciate your help! Thanks

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  fstat · Staff · Jul 9, 2018 at 12:06 pm

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  You’re welcome :)