Receipt received, not sure what it's for.

  • Unknown's avatar
    hkates · Member ·

    I really do not think public forums is an appropriate way to address a specific issue with my personal account and charges to it, but it does not seem that there is any other option:

    I received a receipt for a $18 charge in my email for domain registration that expires March 2018. There’s no information about this charge in my account (when I click the ‘manage account’ link in the email). I don’t use wordpress and don’t remember when I made this purchase. That doesn’t mean I didn’t authorize the purchase, but if I did it must have been months ago. Why am I just being charged now? Is this a recurring charge? I do not want a domain registered, but I am not sure whether it’s happened already. There’s not any information on my account, all I know is from the email telling me what the charge is and that it’s for domain registration.
    I don’t want to include any personal information that is probably necessary to actually resolve this in a public forum, so…I don’t know what I can do.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    gemmacevans · Member ·

    Hi there,

    I’ve sent an email to the email address on your WordPress.com account.

    Please let me know if you don’t receive it.

    Thanks!

  • The topic ‘Receipt received, not sure what it's for.’ is closed to new replies.