Receiving an error message when trying to log in as administrator

  • Unknown's avatar
    mrscwin · Member ·

    I am trying to fix my blog warning messages, and am receiving the following error message when trying to log into my WordPress dashboard:

    User mrscwin Cannot Access the Dashboard Requested
    You are logged in as ‘mrscwin’ and do not have the necessary privileges to access the dashboard for ‘WordPress Auth’. If you are not ‘mrscwin’, please log out, and log back in with your username. If you are ‘mrscwin’ and you need access, please ask an administrator of the site to invite you.

    If you reached this screen by accident and meant to visit one your own sites, here are some shortcuts to help you find your way.

    I am not sure how to fix this, but it seems like I am locked out. Do you have any suggestions? Thank you so much!

    Site: http://clarissawinchester.com.
    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

  • fstat · Staff ·

    Hi there,

    I see that your site is using the open-source WordPress software and therefore you need to seek help at these forums:

    https://wordpress.org/support/forums/

    These forums are for providing support to WordPress.com hosted sites only. If you want to know more about the differences between WordPress.com and the WordPress software you can read this document:

    WordPress.com vs. WordPress.org

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