reciept

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  laurajbr · Member · Jun 3, 2021 at 5:55 pm

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  My corporate credit card was used by one of our over 100 faculty to make a website. I am sure it is a valid charge, but I have to get receipt, and none of the faculty will admit they did this. How do I get a receipt for an account I cannot access?

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  staff-totoro · Staff · Jun 4, 2021 at 1:20 am

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  Hi there,

  We are not able to help here in our public forums, since sharing transaction info is something that is best handled in private. With this in mind, please fill out the form here to the best of your ability to let us know more info about this transaction https://wpchrg.wordpress.com/

  If the info you have is not a match for what we show in our system, then a contact form will appear that will allow you send a direct message to our billing support team, and from there they will reach out to you directly via email.

  Note: to complete the form you will need to know the “transaction ID” for the charge. A unique transaction ID exists for all payments to WordPress.com, and is info we include in the charge, so you can usually spot it on your credit card statement. More info on how to find it here: https://wordpress.com/support/billing-history/#on-your-credit-card-statement

  Hope this helps point you in the right direction!