Reclaiming my domain

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  njinxs · Member · Apr 27, 2020 at 6:26 am

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  Hi, I missed an email on April 13 informing me that I had 13 days to reclaim my domain name, which had expired on March 14. The 13 days expired yesterday and now my site doesn’t work anymore. Can you advise me on how I can reclaim the domain name asap? I don’t see anything under ‘Manage Purchases’ that seems to let me do this. Thanks!

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  staff-zinnia · Staff · Apr 27, 2020 at 4:45 pm

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  Hi –

  I’ve emailed a payment form your way for $18 to cover the annual domain registration fee.

  There’s a request in to our domain partner to renew the domain on their end. Once we hear back from them we can get it restored to the account as long as you’ve made that payment.

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  njinxs · Member · Apr 28, 2020 at 6:01 am

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  Hi, thanks for fixing this for us so promptly. I have made the payment and the website is back! Please go ahead and restore it to the account.

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  fstat · Staff · Apr 28, 2020 at 7:14 am

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  Hi there,

  Your domain has been restored and you can now manage it via your WordPress.com dashboard.

  Let me know if there’s anything else I can do for you. I’m happy to help.

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  njinxs · Member · Apr 28, 2020 at 7:19 am

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  Got it. That’s all for now. Thank you.