Reconnecting

  • Unknown's avatar
    classichcl · Member ·

    Hey, so unfortunately I have been unable to get in contact with my website designer for many months now. I have just been informed by someone trying to get on to the website that all 3 are down is there any way I am able to gain control over these domains even though they are not set up with my email only his? Without having to get his permission as he hasn’t been contactable after many phone calls and emails I’m at a loss for what to do. Any help or direction would be great.

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    Sorry to hear about the issue you’re having with your site.

    Please note that your site is not hosted by us at WordPress.com. It’s a WordPress.org site hosted by a different hosting company.

    There are some differences between WordPress.com and WordPress.org. If you aren’t sure about them, please check the following page that explains it well: WordPress.com vs WordPress.org.

    Based on your domain, I think your site is hosted by 1stdomains.nz – You may want to contact them for help with logging in. We are unable to help as your site isn’t hosted by us.

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