Reconnecting dashboard

  • Unknown's avatar
    franspencersus · Member ·

    I have built a Website using a temp domain name in cPanel. We were able to launch the site, but there is no wordpress log-in page to access the dashboard with the old or new names.

  • staff-totoro · Staff ·

    Hi there,

    We do not have the cPanel interface here on WordPress.com, so the site you are referring to appears to be a self-hosted WordPress (also called “.org”) site hosted on an outside web hosting company Web Hosting, and not a site hosted directly with us.

    To clarify, we are not the only providers of WordPress sites, and an outside web hosting company also happens to offer WordPress sites, but they use a different version of the platform than what we use here. Because of this we are not able to help with your issue as it lies outside of our system. See http://support.wordpress.com/com-vs-org/ for more info.

    You can find support for your self-hosted WordPress site here: https://wordpress.org/support/forums/

    You may also wish to contact your host’s support team for more assistance.

    Hope that points you in the right direction!

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