Recover a free wordpress.com subdomain account

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  neoboy11 · Member · Mar 30, 2026 at 9:39 am

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  Hi I created a WordPress.com account back in 2015 and I posted some stuff when I was a teenager, and I’m really embarrassed about everything I shared on this website. I would like to take the account down, but I can no longer access it. I can no longer remember the email and username I used but I can open the link to the website. Can anyone help? Thank you.

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  staff-terri · Staff · Mar 30, 2026 at 9:04 pm

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  Hi there, thanks for reaching out. For security reasons, the request to close a WordPress.com account (or to delete a website) must be completed directly within the owner’s account, due to the permanent nature of the process and to ensure the request comes directly from the owner.

  If you need help with regaining access to the account that owns this website, the best next step would be to fill out our Account Recovery form. Follow the instructions on this form and provide the necessary details to verify your ownership (as much as possible), and our Account Recovery team will review your request and determine how to regain access to your account.

  If you have trouble completing this form, let us know in another reply, and we’ll help route your request to our Account Recovery team through a secure email follow-up; just understand that we’ll require the same verification options mentioned in the form.

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  neoboy11 · Member · Mar 31, 2026 at 12:50 am

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  Hi, I appreciate your reply. I tried filling out the recovery form but I could not provide proof of ownership since the website was too old. Can your recovery team further help me out? Thank you.

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  tanjidrahat · Staff · Mar 31, 2026 at 5:57 am

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  Hi there,

  Thanks for following up and for trying the recovery form — I appreciate the effort.

  Since there wasn’t enough information to complete the process through the form, we can route your request to our Account Recovery team through a secure email follow-up instead.

  To get started, could you please share the link to the website here? That will help us locate the account.

  Then, please contact us directly at: https://wordpress.com/help/contact

  We’ll continue the conversation privately over email. Please mention this forum thread in your message so we can connect everything and get your request in front of the Account Recovery team.

  Even if full account recovery isn’t possible, we still have options to help make the site’s content no longer visible to the public, so we should be able to assist either way.

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  neoboy11 · Member · Apr 1, 2026 at 1:45 am

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  Hi, thanks for getting back. I’d be happy to share the website link but I prefer to share it privately. I also tried reaching out to someone via that chat support and kept asking for live agent but I couldn’t seem to get through unless I pay for subscription. What else could I do? Can someone reach out to me via email directly instead?

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  staff-robz · Staff · Apr 1, 2026 at 8:04 am

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  Hey there,
  I’ve reached out to you directly via email, like you requested. See you in your inbox!