Recovering an old website.

  • Unknown's avatar

    So. The problem is a little complicated. NWAMI has changed the set up of the company and renamed as Networking for World Awareness of Multicultural Integration and the new board has set up a new website. I have joined recently as an administrative officer and I am having issued accessing the old wordpress website to save the content and remove the website as it is creating complication with administration and our customers. The issue being, as this is a third sector organisation we have had many volunteers who have been with us over the years so we do not know the details of who set this up or the log in details that were used so we can’t get into the back end of the site to remove it. I have created this account so that I can try to contact someone for help or advice. I will be grateful for your kind cooperation in helping, look forward to hearing from you soon!

  • Hi there,

    Can you please let me know your site’s address so I can point you in the right direction of getting support?

    Please note that these forums are for WordPress.com hosted sites only. If your site is using the open source WordPress.org software you need to seek help at these forums:

    https://wordpress.org/support/forums/

  • Unknown's avatar

    Hello,

    The address is https://nwami.wordpress.com.

    Thank you for your help!

  • Thanks. We can’t give out any information about the account because it would violate our user privacy policies. What I can do though, is send an email to the person that owns the site and ask them to get in touch with you here.

    If they agree, we can help them transfer ownership of the site to someone who is active on the project. From there, you can hide the site so it is not discoverable by the internet. It’s just a privacy setting. Please remember that they are the owner and under no obligation to comply with our request.

  • Unknown's avatar

    Hi,

    Thank you very much, are we able to go ahead with this request please?

    Thank you again.

  • We have already emailed the owner of that site and we’re waiting for their reply.

  • The topic ‘Recovering an old website.’ is closed to new replies.