recovery old account

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  rookciara · Member · Mar 16, 2023 at 7:34 pm

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  Hi!
  I had to make another account to access live chat, but we had a compromise with our information for a website and the person who was trusted with our information is not cooperative. How can we get into our account?

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  aisajib · Member · Mar 17, 2023 at 6:27 am

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  Hi there!

  Can you share the link to the site that’s on the other WordPress.com account?

  Generally speaking, you can fill out the account recovery form for help with getting access to a WordPress.com account. But when you share the link to the site, it helps us confirm that the account recovery is the right place for you. If not, we can point you in the right direction.

  Thanks!