Recuperar acceso mi sitio web

  • Unknown's avatar
    yonhonier · Member ·

    Hola comunidad, gracias por la ayuda que me puedan brindar 👍. He cambiado de hosting, por lo cual no tengo acceso a mi sitio web creado con wordpress desde ese antiguo hosting (pues venció el tiempo de renovación). Así que he decidido crear nuevamente mi web desde mi nuevo hosting, pero no sé como conectar mi cuenta wordpress con mi nuevo hosting (Al tratar de instalar de nuevo wordpress en mi http://www.ejemplo.com, me dice que ya hay una versión instalada de wordpress y que debo eliminarla para instalar una nueva). Es decir la web aún existe en esa URL pero no puedo acceder a ella ya que el acceso lo hacía desde el hosting antiguo. gracias por el apoyo

    I don’t have a site linked to this WordPress.com account

  • supernovia · Staff ·

    Hey there, I used https://translate.google.com to understand:

    I have changed hosting […] When I try to install wordpress again in my http://www.example.com , it tells me that there is already an installed version of wordpress and that I need to remove it to install a new one). In other words, the website still exists at that URL but I cannot access it since the access was done from the old hosting. thanks for the support

    So, these are the forums for sites hosted here on our services. If you’ll send a link to the site, we can confirm whether it is hosted here with us and help you get this fixed.

    If it is not hosted here, I’m curious: can you go to http://www.example.com/wp-admin and log in there? If it says there is already a WordPress installation there, that may work. Or, you might contact the host to see if you can regain access to it. That could save you from having to set it up again. For more help, though, I’d recommend reaching out to your host (or both hosts!) first, then try the community forums for the free WordPress software, at https://wordpress.org/support/forums/

    Thanks!

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