Recurring Billing

  • Unknown's avatar
    fitrevsales · Member ·

    Hello, I had someone on our team forward me a notice that our account is set to be charged for a plug in on 4/7/2017. I took over this account from a previous employee and can’t find the recurring purchases/billing to cancel it. We don’t need the plug ins anymore.

    Could you advise please?

  • kokkieh · Staff ·

    Hi there,

    You don’t own any sites on WordPress.com, nor have your account ever owned any upgrade with us.

    Additionally, plugins cannot be used on WordPress.com.

    What is the address of your site, and exactly what plugin does the notice say is going to be renewed?

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