Redeem Domain

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  heartmindersinitiative · Member · Dec 30, 2019 at 11:22 pm

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  Hi, I would like to redeem the domain name, heartmindersinitiative.org as well as renew it. I had mistakenly removed them from my account.

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  kokkieh · Staff · Jan 2, 2020 at 8:28 am

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  Hi there,

  I’ve sent you a link via email to pay for the redemption and renewal of the domain. Once we receive your payment we can attempt the recovery of the domain.

  Note that we can only do this for a limited time after a domain has been removed from our system, so please don’t wait too long to complete payment.

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  heartmindersinitiative · Member · Jan 2, 2020 at 12:26 pm

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  Thank you, I have just made the payment but it still reads as an expired domain in my account. Could you look into that thank you.

  Also, how can I transfer in the domain to self-hosted WordPress provider.

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  kokkieh · Staff · Jan 2, 2020 at 12:26 pm

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  We’ve received your payment, thank you.

  I’ve redeemed and renewed your domain, and it’s again active on your account and showing your site at Namecheap.com.

  Please let me know if I can help with anything else.

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  kokkieh · Staff · Jan 2, 2020 at 12:27 pm

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  To transfer the domain registration to another provider, please see:

  https://en.support.wordpress.com/transfer-domain-registration/