Redeem domain and site content

• 

  sotir8 · Member · Mar 26, 2019 at 6:38 pm

  • Copy link
  • Add topic to favorites

  Due to reasons beyond my control it has not been possible to renew my domain

  I would greatly appreciate it if you could shed some light on the following questions:
  – Is it possible to renew it now?
  – Will the domain (site/template/content) be restored in its previous status?

  Thank you in advance for your kind help.

• 

  kokkieh · Staff · Mar 27, 2019 at 9:48 am

  • Copy link

  Hi there,

  Can you please tell us which domain you need help with? The account you’re using to post here has never owned any sites or domains with WordPress.com.

• 

  sotir8 · Member · Mar 27, 2019 at 11:49 am

  • Copy link

  Thank you immensely for your help, the domain was equalitystories.com

• 

  fstat · Staff · Mar 27, 2019 at 1:22 pm

  • Copy link

  Hi there,

  It is still possible to renew that domain by going to the following page:

  https://wordpress.com/domains/manage/

  Please note that you’re contacting us from an account that hasn’t purchased that domain. You need to log in to the @sotirial8 account to be able to renew it.

  If you’re unable to access that account, please read our Account Recovery guide:

  Recover Your Account

• 

  sotirial8 · Member · Mar 27, 2019 at 2:46 pm

  • Copy link

  Thank you so much for your help! Problem resolved.

  All the best