refund !

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  chouyachuan · Member · Oct 16, 2014 at 12:23 pm

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  I did not buy extra services, but i am know it still getting the bill
  please contact me and refund money!!

  my email: (email visible only to moderators and staff)

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · Oct 16, 2014 at 1:30 pm

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  I am seeing a recent charge of $99 for renewal of WordPress.com Premium for http://poopoobaby.wordpress.com. is this the purchase that you would like refunded?

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  chouyachuan · Member · Oct 16, 2014 at 1:45 pm

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  yes!!!
  I did not buy it.

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  staff-ozmodiar · Staff · Oct 16, 2014 at 2:03 pm

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  I have processed that refund for you. Please be aware that it can take up to 7-10 business days for refunds to show up on your statement.

  Please let me know if there is anything else I can do for you.

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  chouyachuan · Member · Oct 16, 2014 at 3:05 pm

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  Thank you for your help.
  I will check my account ten days later.

  Next question,
  My bill report $99 at September and it need pay now
  Do I need to contact my bank cancel this charge?

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  staff-ozmodiar · Staff · Oct 16, 2014 at 6:06 pm

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  That would most likely have been the charge that was just refunded.

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  chouyachuan · Member · Nov 22, 2014 at 2:34 pm

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  hello

  sorry to bother you again

  I have not get refund ……

  Is it any problem?

  Do I need to provide my account number to you ?

  Because my money was pay by visa card …

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  staff-ozmodiar · Staff · Nov 25, 2014 at 6:11 am

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  Hi, I have sent email to the email address that you have associated with your WordPress.com account. Please let me know if you did not receive it.