Refund

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  jessmbutler · Member · Dec 1, 2014 at 7:00 pm

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  I have not received my refund. I spoke with a representative over a month ago. I was charged for an auto-renew of $30.

  What is the status of this refund?

  Thank you,
  Jess

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Dec 1, 2014 at 7:09 pm

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  Hi there,
  I tagged this thread for Staff follow-up re: the refund. Please subscribe to it so you are notified when they respond. To subscribe:
  1. Look in the sidebar of this thread and find the subscribe to topics link.
  2. Or look below the comment box for this: _ Notify me of followup posts via e-mail

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  jessmbutler · Member · Dec 1, 2014 at 7:09 pm

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  Oops! Thanks!!!

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  suvurmusica · Member · Dec 2, 2014 at 10:46 am

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  I have not received my refun too: What can I do ?

  suvurelectropop.wordpress.com.

  Thank you

  Toni

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  shawnajroberts · Member · Dec 3, 2014 at 3:33 am

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  Hi jessmbutler – I took a look and everything seems to have processed on our end. If you have a Paypal account, please check that the balance did not end up there? Otherwise, can you please contact your bank about this. The refund was issued to the card used to make the renewal.

  @suvurmusica – Can you tell me what the refund was for?

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  suvurmusica · Member · Dec 3, 2014 at 4:45 pm

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  Hi shawnajroberts,

  One refund of mapped domain.

  Thank you

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  shawnajroberts · Member · Dec 4, 2014 at 3:04 am

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  Thanks suvurmusica! It looks like that refund didn’t go through correctly. I’ve refunded your purchase now and you should see it listed on your statement within a week.

  Let me know if you have other questions!

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  suvurmusica · Member · Dec 4, 2014 at 9:34 am

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  Thank you very much, shawnajroberts !