Refund

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  rescuedhistory · Member · Dec 23, 2021 at 12:38 am

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  I am still waiting for a refund. It’s been several weeks

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Dec 23, 2021 at 3:20 pm

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  Hi there,

  We processed the refund for both the Premium and Business Plans back to you on 12/9 – we released the funds back to your bank and they are no longer with us. I would contact your bank about this. Sometimes, they are able to see pending transactions that you do not see on your end. Also, depending on your bank and the country in which you reside, the refund could take longer. Please reach out to them and let us know what you find out.

  Thanks,

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  staff-doublebassd · Staff · Dec 23, 2021 at 3:21 pm

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  I see that you reached out via email. Please continue to correspond with the staff there and they will be able to further assist you.

  Thanks!