Refund

• 

  ukfreegrants · Member · Jan 11, 2022 at 11:46 am

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  Unfortunately, with the covid my business went down in February 2020 and we had to close down :(

  A consultant, I hired did the page for us and without my knowledge left the Auto-Renewal on
  :(
  On Saturday 8th of January and amount of £98.22 was taken from my account by wordpress without any prior information/ email to help me understand what’s going on and stop the membership and payment before was due.

  We have been closed for a year now and would have cancelled the site many months ago.
  The site costs and membership(s) were just a money lost exercise, as we never had the time to trade using the services.

  I would ask for you good will and refund the amount (requested with 96 hours of renewal).

  Kindest Regards
  V. D’lacerda

  Please, use my email at: (email visible only to moderators and staff)
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  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

• 

  staff-totoro · Staff · Jan 11, 2022 at 6:14 pm

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  Hi there,

  I can confirm you have cancelled the renewal and issued a refund for the full amount.

  You can expect to see the funds in your account in the next 7-10 business days, and can see a receipt confirming this refund here:  https://wordpress.com/me/billing

  Hope that helps. Please let us know if you have any more questions.