Refund

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  syzygy1994 · Member · Feb 14, 2022 at 9:35 pm

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  Hi. I am emailing because I was recently informed my WordPress subscription has been cancelled for the year. However, no refund has hit my account. On that same note, I was hoping to keep my domain name. What is the charge associated with doing so? Please let me know soon. Thanks.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Feb 15, 2022 at 2:12 am

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  Hi there,

  We’ve forwarded your issue to our billing support team, they’ll follow up via email. Please be sure to look for their message in your inbox.

  If you are not sure what email address we have on record for your account, you can see it listed here: https://wordpress.com/me/account/

  Thanks for your patience!