refund

• 

  michaelgoodmandc · Member · Nov 2, 2016 at 6:20 pm

  • Copy link
  • Add topic to favorites

  hi. i need help with a refund on the account that never was processed

  The blog I need help with is: (visible only to logged in users)

• 

  staff-ozmodiar · Staff · Nov 3, 2016 at 5:20 am

  • Copy link

  I’m not seeing any upgrades on your account that would be eligible for a refund. I see a WordPress.com Premium plan purchase from last December that was recently canceled. But that would be far out of our 30 day refund window.

  Could you have a different WordPress.com user account that purchased the upgrade you are looking to refund.

• 

  justjennifer · Member · Nov 3, 2016 at 5:24 am

  • Copy link

  staff-ozmodiar – please see this follow up thread: https://en.forums.wordpress.com/topic/your-company-wont-issue-a-refund-for-their-mistakes?replies=1#post-2780358