Refund

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  linuxmb24 · Member · May 12, 2022 at 5:17 pm

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  Yesterday i have made a refund of my pro plan, but i noticed that my debit card expires in 4 days, how i will receive money if my card expires.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  staff-totoro · Staff · May 12, 2022 at 9:02 pm

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  Hi there,

  When we issue a refund it is to the bank that issues the card. In cases like that the expiration date of the card does not usually matter as your bank will correctly route the money to you since the card was valid at the time the initial transaction.

  On our end we show the refund as complete, but it can be a few business days before you will see the funds in your account. In the meantime I recommend contacting your bank and asking for an update on the refund status. You can share this ARN number with them, which they can use to locate the transaction:

  ARN: 74609052132000001244583

  Hope that helps. Please let us know if you have any more questions.