Refund
-
I have Requested for a Refund and Got a Confirmation email on 02/17/17. The Email said The following upgrade has been cancelled and $73.00 refunded:
It may take up to 7 days for the refund to appear in your account.
It has Now been Past 7 days and I have yet too see my Refund.The blog I need help with is: (visible only to logged in users)
-
-
I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
-
Hi there,
As @timethief indicated, those are business days, not calendar days :)
But it also varies from bank to bank. We issue the refund immediately on our end, but your bank has their own timeline for processing the transaction before it will appear on your statement. If you haven’t received the refund yet after two weeks, please follow up with your bank directly. You can use the transaction ID appearing on your receipt as a reference.
-
The Amount That was emailed to me of $73.00 was not the amount I have. only $26.00 was Refunded I need to speak to someone about this matter. Is there a Number I can call?
-
-
The full payment of $99 has been refunded. You will see receipts for both $73 and $26 in your billing history:
-
Right, I see only the
$26 amount was refunded as of 3/3/17 in My Bank Account. I am Still waiting To see The $73, Should I be expecting it sometime This week? -
I would expect that to show in your account already. Please follow up with your bank directly. Once we issue the refund instruction to our payment processor we no longer have access to the funds, but it’s possible something went wrong in processing it on your bank’s end.
-
- The topic ‘Refund’ is closed to new replies.
WordPress.com Forums 