Refund

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  elleartistepeintre · Member · Apr 1, 2017 at 3:20 am

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  I would lile to delete completely my account and website.
  For a 47$ Purchase, wordpress would only refund 13$. Can you offer me a complete refund please.

  Thank you for your answer.

  The blog I need help with is: (visible only to logged in users)

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  gemmacevans · Member · Apr 1, 2017 at 11:38 am

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  Hi there,

  Do you wish to cancel both your Personal plan and domain (elleartistepeintre.com)?

  Just so you are aware — once a domain has been cancelled there is no guarantee you’ll be able to get it back again. If you plan to use this domain again in the future, we don’t advise cancelling it.

  If you are happy for me to go ahead and cancel both, just reply to confirm and I’ll sort that out for you.

  Thanks!

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  elleartistepeintre · Member · Apr 2, 2017 at 2:04 am

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  Yes please refund me.

  Thank you very much!

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  gemmacevans · Member · Apr 3, 2017 at 11:30 am

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  Hi there,

  I see another member of staff has helped you with this by email :)

  Just to confirm — the plan was refunded in full on 02-Apr-2017. You can view, print or email yourself a copy of the refund receipt from your Billing History here:

  https://wordpress.com/me/purchases/billing

  Let me know if you need anything else.