Refund

• 

  karaykay · Member · May 4, 2017 at 3:44 pm

  • Copy link
  • Add topic to favorites

  I made a website and decided not to continue with since its too complicated. can i get a refund for it. It says i am able to get a full refund if i decided to close it before 30 days. [redacted]

  thank you so much!

• 

  timethief · Member · May 4, 2017 at 3:46 pm

  • Copy link

  I will type modlook into the sidebar tags on this thread for a Staff follow-up. They will also remove the transaction number as this is a public support forum. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

• 

  gemmacevans · Member · May 5, 2017 at 11:06 am

  • Copy link

  Hi karaykay,

  I’ve refunded the following to you:

  – $35.88 for the Personal plan

  – The remaining $26.01 for your Premium plan. $37.11 of this had already been refunded on 04-May-2017.

  You can view, print or email yourself a copy of the refund receipt from your Billing History here:

  https://wordpress.com/me/purchases/billing

  Refunds usually take about a week to process and show up on your statement.

  Come back to me if you need anything else.