Refund

  • Unknown's avatar

    I am trying to refund a purchase from last October that charged now. Is that possible. I never used the service and it was just charged. I refunded what I could from the link you sent me throu E mail. Is there another step I should make? Will I receive all my money back? It’s important as I never used your services you can tell by the non existent traffic on your page. Thank you

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Hi there,

    I can confirm you have canceled the upgrades and issued a refund for your original renewal amount.

    You can expect to see the funds in your account in the next 7-10 business days, and can see a receipt confirming this refund here:  https://wordpress.com/me/billing

    Hope that helps. Please let us know if you have any more questions.

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