Refund

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  nahshamah · Member · May 3, 2018 at 5:38 pm

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  I want a refund

  The blog I need help with is: (visible only to logged in users)

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  themagicrobot · Member · May 3, 2018 at 6:12 pm

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  Have you purchased a WordPress.com upgrade within the last 30 days? If so see: https://en.support.wordpress.com/refunds/
  But if you are talking about ourspecialneedscommunity.com that site isn’t hosted here, despite the similar sounding company name, and it looks like you have exceeded the 30 day refund window:

  Domain Name: OURSPECIALNEEDSCOMMUNITY.COM
  Registrar URL: http://www.publicdomainregistry.com
  Creation Date: 2018-02-20T03:51:15Z
  Registry Expiry Date: 2019-02-20T03:51:15Z
  Name Server: WPNS1.24X7WPSUPPORT.COM
  Name Server: WPNS2.24X7WPSUPPORT.COM

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  staff-doublebassd · Staff · May 3, 2018 at 7:47 pm

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  Hi there,

  I would be happy to assist you in cancelling and refunding your purchase. However, the upgrade that was purchased is not associated with the account you contacted us from. Do you happen to have a different WordPress.com account? If so, to confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into refunding the subscription purchase. As @themagicrobot mentioned, publicdomainregistry.com is hosted at WordPress.com.

  Let me know if you have any questions.

  Thanks!