Refund

  • Unknown's avatar

    Please i really need you to refund my money so i can buy domain and create website,is taking long to refund please the money is not mine,can you please see to that?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi washingtonwealth,

    We issued a full refund for elegantempires.wordpress.com on 24th June 2018 and there is confirmation of this in your Billing History:

    https://wordpress.com/me/purchases/billing

    Refunds usually take 5-10 business days to show on your statement, although it’s worth noting that international refunds (outside the US) can take a little longer.

    Rest assured, the money has been sent from our side and is on its way to you.

  • Unknown's avatar

    Do i have to imput my mastercard details,and why is your domain that expensive?you should consider reducing the prize
    please i really love your softwares and i want to build website with your wares but is too much

  • Do i have to imput my mastercard details

    For the refund? No. We still have the info from when you made the purchase, and the refund is automatically made to the same card you used to pay.

    why is your domain that expensive?

    You don’t pay for just a domain. You pay for a plan including several features and services of which the domain is only one.

    If the Premium Plan is too expensive, you can also add a domain using the cheaper Personal Plan:

    https://wordpress.com/pricing/

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