Refund

  • Unknown's avatar

    For some reason it did not give me a refund when I followed the steps. It did however cancel the account.

    The blog I need help with is: (visible only to logged in users)

  • Hi –

    I’ve processed the refund. Seems there was a glitch. The funds should reach you in about ten days. Write back if you need anything else.

  • Unknown's avatar

    Hello,

    I am the owner of the fairtradetriangle website which is paid for
    until February 3 2019.

    When I opened my account with you and paid for the first time,
    I was assured that you would send me a reminder before the next
    payment was due. Instead you just billed me for one more year
    the moment you took the fees out of my bank account.

    Since I don’t want to maintain the website any longer, I herewith cancel my agreement for the end of the recent payperiod – February 3, and I expect you to fully refund the amount of $66.- (reciept 33923370)

  • @fairtradetriangle, please don’t post into threads created by other users.

    We sent you an email reminder over a month ago that your renewal was approaching. If you did not receive it, please check your email spam folder.

    You can cancel any upgrades on your account at any time from the Purchases page:

    https://wordpress.com/me/purchases/

    If you have any more questions about this, please open your own support ticket here:

    https://wordpress.com/help/contact

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