Refund

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  hellosimonecharles · Member · Feb 16, 2019 at 3:25 pm

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  Hi, I am expecting a refund for £156 for my cancelled business plan, can you tell me when I am to expect the payment? Thanks, Simone

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  kokkieh · Staff · Feb 17, 2019 at 5:30 pm

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  Hi Simone,

  Refunds usually take around ten business days, though it can take longer with non-US banks. How long depends on the processing time at your financial institution to return the funds to your account.

  If you haven’t received the refund by ten business days, please contact your financial institution directly to follow up.