Refund

  • Unknown's avatar
    aquabluemedia40 · Member ·

    We were just autocharged for a site we have never used and I want to know how to obtain a refund

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    What is the address of the site? The account you’re using to post here has never bought anything from us, and we don’t even have a credit card on file for you which we could have charged.

    If you’re not sure what site the charge is for, please search for the charge at https://wpchrg.wordpress.com/. You can also use the Contact Us link on that page to contact our billing support team directly for further help with this – to track down the transaction we’ll need to get some additional information from you which we cannot discuss here in the public forums.

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