Refund

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  fnolan4 · Member · Oct 3, 2019 at 11:00 am

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  Hi, I cancelled my subscription before the end of the month on premium and I still haven’t been refunded for it?

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Oct 3, 2019 at 11:39 am

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  Hi there,

  Our refund period is 30 days, but it looks like you cancelled your plan on day 31, right outside the refund period.

  I’ve processed that refund for you now. You should receive the full refund in about 10 business days, depending on your bank’s processing times.

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  fnolan4 · Member · Oct 3, 2019 at 7:45 pm

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  Thank you.