Refund

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  naturaleczemasoap · Member · Mar 27, 2020 at 1:42 pm

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  I am requesting a refund for $396 that was chag

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  staff-zinnia · Staff · Mar 28, 2020 at 12:06 am

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  Hi –

  What site were you billed for?

  The account that you’re writing to us from has never had any charges made on it. Please let us know so we can take a closer look.

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  naturaleczemasoap · Member · Apr 10, 2020 at 8:19 pm

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  I cannot tell which site this is being billed for which is why I am confused. All I see is this charge on my credit card bill and I am not sure why it’s there. I was assuming it was for this site http://www.eczemacareguide.com. Can you look into this for me? I just noticed your chat here that went to my junkmail

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  staff-blorbo · Staff · Apr 10, 2020 at 10:12 pm

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  We have absolutely no history of purchases, transactions, or billing activity of any kind under the account you’re currently logged into.

  And, that domain is registered with NameCheap and hosted by DreamHost. Perhaps the charge came from one them?