Refund

• 

  zachwinfield123 · Member · Apr 4, 2020 at 12:16 am

  • Copy link
  • Add topic to favorites

  Hi there, I am wondering if I can cancel my WordPress account and receive a refund?

• 

  justjennifer · Member · Apr 4, 2020 at 8:54 am

  • Copy link

  Hi there, if you’ve purchased a WPcom upgrade plan, you can cancel within 30 days of purchase for a refund on everything but a custom domain registration, which needs to be cancelled within 96 hours of purchase to be eligible.

  You can learn more about the refund policy in our guide at https://wordpress.com/support/manage-purchases/

• 

  kokkieh · Staff · Apr 4, 2020 at 9:48 am

  • Copy link

  Hi there,

  For what upgrade, and on which site would you like a refund? The account you used to post here only owns a free site and has never bought any paid upgrade from us.