Refund

• 

  mamaingreece · Member · May 29, 2020 at 11:21 am

  • Copy link
  • Add topic to favorites

  How can I make sure that I properly cancelled my plan and I won’t be billed the amounts mentioned in an email from you

• 

  staartmees · Member · May 29, 2020 at 11:23 am

  • Copy link

  You can check this in My Purchases, https://wordpress.com/support/manage-purchases/

• 

  kokkieh · Staff · May 30, 2020 at 9:45 am

  • Copy link

  Hi there,

  I can confirm your plan was cancelled and refunded on 29 May. You no longer have any active upgrades in this account, so we won’t charge you again.

  If you want, you can also delete the credit card we have on file for you at https://wordpress.com/me/purchases/billing/

  That won’t affect your pending refund, as we’ve already processed it, and it will appear in your account as soon as your bank finishes processing it on their end.