refund

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  distinctlyme892801002 · Member · Jan 13, 2021 at 9:34 pm

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  hello I am trying to get my $70 renewal refunded, I thought it was cancelled almost a year ago. I haven’t used the site since 2/25/20. I want to cancel immediately and get refunded but am not 100% clear how to do both.

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  staff-totoro · Staff · Jan 13, 2021 at 10:33 pm

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  Hi there,

  I do not see any upgrades under your @distinctlyme892801002 WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/.

  Is it possible you made your purchase under a different login? What is the URL of the site associated with the upgrade you are needing help with? Happy to check in our system so we can take a closer look.