Refund

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  kuxhausrealestate · Member · Jan 18, 2021 at 11:51 am

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  I requested a refund on Saturday 9th January. Please can you confirm when I can expect this back into my account?

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  staff-ozmodiar · Staff · Jan 18, 2021 at 4:15 pm

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  Hello,

  Refunds typically show up within 24-72 hours. But it is possible for them to take up to 7-10 days, and in rare cases, even longer.

  I’m seeing a purchase made 1/9/21 and then a refund requested/processed that same day. Often when purchases and refunds happen in quick succession, banks simply cancel out the charge as if it never happened. So you won’t see a refund because the charge will also not be reflected on your account.

  I would encourage you to check with your financial institution and see if that is the situation here.

  Please let us know what you find out.