Refund

  • Unknown's avatar
    victormutuma · Member ·

    Hi? I was setting up my WordPress site and when it came to payment, I was charged $96 dollars which I didn’t intend on paying since it clearly stated that billing was supposed to start after a year. I have received a partial refund of $48 and I was wondering if I will be receiving the remaining $48

    Site: (email visible only to moderators and staff).
    WP.com: Yes
    Correct account: Yes

  • supernovia · Staff ·

    Hey there,

    which I didn’t intend on paying since it clearly stated that billing was supposed to start after a year

    Can you clarify this? We do have a free domain with an annual plan purchase, and the domain would start billing the next year. You would still need to pay for the plan this year, though.

    Also, I see a full refund is already on its way — do you need more help?

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