refund

  • Unknown's avatar
    thehivecville · Member ·

    I was charged $48 on August 14th, I was able to find where woocommerce charged me $59 and they have refunded me. But I do not see where on my wordpress where the $48 was charged or how to get a refund. the identifying information is: (redacted by staff)

    We no longer need any of these services, please refund.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    Thanks for getting in touch. I don’t see any subscriptions on this account, and I wasn’t able to find anything using the information you shared. Could you please enter the charge details on this site? https://wpchrg.wordpress.com/

    It will show you what the charge is for. You’ll also see a contact form to send the details over to our billing team. Please submit that form. Our billing team will be happy to get back to you via email to help you with a refund.

    Regards

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