refund

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  chloewaang · Member · Oct 22, 2023 at 5:38 am

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  Hey, could I please get a refund on my purchase as it is within the 30 days refund policy? I stopped my purchase already but it has only refunded a partial amount of my purchase.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  chloewaang · Member · Oct 22, 2023 at 5:45 am

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  I was only refunded a partial amount of my initial purchase of a plan. I cancelled my plan 8 days after my purchase so I thought I would get a full refund.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

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  fstat · Staff · Oct 22, 2023 at 1:31 pm

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  Hi there,

  You are no longer eligible for a full refund because you canceled the upgrade on October 16. New domain registrations must be canceled within 96 hours to receive a refund. You can learn more about our refund policy here: https://wordpress.com/support/domains/cancel-refund-a-domain/#domain-name-refunds